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Terms & Conditions

Welcome to Amali Brassware. By accessing or using our website (https://amalibrassware.com), you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

Amali Brassware specializes in handcrafted brass products and traditional metalwork located in Pilimathalawa, Kandy, Sri Lanka. All content, images, and materials on this website are owned or licensed by Amali Brassware and are protected under intellectual property laws.

2. Use of Website

You agree to use this website solely for lawful purposes, such as browsing products, checking availability, and making legitimate purchases. You may not:

  • Use our website in a way that violates any applicable local or international law.
  • Attempt to gain unauthorized access to our systems or user data.
  • Use content or images from our website for commercial purposes without written consent.
  • Interfere with the proper functioning of our website or services.

3. Product Orders

All orders placed through our website are subject to availability and confirmation. You are responsible for providing accurate shipping and billing information during checkout. Custom orders may require additional time for crafting and delivery.

4. Pricing and Payments

All prices displayed are in Sri Lankan Rupees (LKR) and include applicable taxes unless stated otherwise. Payment may be required at the time of ordering to secure your purchase.

Amali Brassware reserves the right to revise prices, promotional offers, or product availability at any time without prior notice.

5. Shipping and Delivery

We strive to process and ship orders within 2-5 business days. Delivery times may vary based on location and product availability. Custom-made items may require additional crafting time. Shipping costs will be calculated at checkout.

6. Returns and Exchanges

Returns and exchanges are accepted within the timeframe stated in our Return Policy. Custom-made or personalized items cannot be returned unless defective. Please refer to our Return Policy for complete details.

7. Product Quality

Our brass products are handcrafted using traditional techniques. Slight variations in color, texture, or finish are natural characteristics of handmade items and should not be considered defects. We stand behind the quality of our craftsmanship.

8. Liability

Amali Brassware is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

9. Force Majeure

We shall not be held responsible for delays, cancellations, or service interruptions due to circumstances beyond our control, including natural disasters, political unrest, or transportation disruptions.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes will be subject to the exclusive jurisdiction of the courts in Sri Lanka.

11. Amendments to Terms

Amali Brassware reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our website implies acceptance of the latest terms.

12. Contact Us

For questions, special requests, or clarifications regarding our Terms & Conditions, please contact:

Thank you for choosing Amali Brassware. By using our services, you agree to these terms and enjoy authentic, handcrafted brass products with traditional Sri Lankan craftsmanship.